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ALEKS Frequently Asked Questions

Frequently Asked Questions

Have an ALEKS question that’s not covered here?

If you're an incoming freshman or transfer student, contact your admissions counselor. If you're a current WVU student, email [placement@math.wvu.edu](mailto:placement@math.wvu.edu) or visit [ALEKS for Current Students](https://stemcollab.wvu.edu/aleks/aleks-placement-for-current-students).

Contact Us

We're here to help every step of the way.

Admissions Counselors

Have questions about your next steps? Or about submitting your deposit? Your WVU admissions counselor is an expert on these topics (and many more, so ask them anything!). And it’s literally their job to chat with you! Reach out to them anytime.

Office of Admissions

Our Admissions staff can assist with any questions or issues you encounter as you continue the steps to enroll. Business hours are Monday through Friday, 8:15 a.m. to 4:45 p.m. (except for University holidays). Call us at 304-293-2121 or fill out our contact form.